What was the purpose of the Bank Millennium gamification project? The goal of the project for Millennium Bank, was to refresh knowledge within the organization, strengthen the Everyday Banking Model and remind Employees of the Customer Service Standards model – so we were learning a model for opening a relationship with a new Customer. Undeniably, […]
How to encourage employees to return to the office? How to choose together with them the optimal working model for both parties? How to familiarize them with the structure of the new office? The project team responsible for this project wanted to move a large part of the headquarters staff through an important change. This […]
Onboading gamification – Alior Bank The onbarding process is divided in the bank into onsite – introductory training and online activities that last 3 months. Each month, each new group, after undergoing a hybrid training cycle, begins a feature journey in search of. The Complete Banker Rule. Each week each implementation group has a new […]
Challenges: gamification at Alior Bank Alior Bank has decided to carry out another amalgamated online project with us. Our client is meeting customers’ expectations and undergoing a transformation into a financial-technology company. This is the bank’s next step in building a modern, customized offering. What was key for Alior Bank this time? Educating contact center […]
About For ING Bank, we carried out an extremely interesting, orchestrated, hybrid project for more than a year. Its goal was to build awareness and knowledge among the Bank’s leaders regarding Customer Experience Management. Challenge The aim of the project was to build a culture focused on the customer experience. Solution The online platform was […]
Gamehill | Gamified e-learning platform
Gamehill | Gamified e-learning platform
