Totalizator Sportowy – Gamification of cybersecurity

TARGETED PROJECTS

About the project

As an organization operating in a sector with high security requirements, Totalizator Sportowy understands the importance of protecting data and infrastructure. In the face of growing digital threats, the company places great emphasis on educating employees about cyber security, recognizing that an informed team is the best defense against potential incidents.

Totalizator Sportowy once again entrusted us with an educational project – this time focused on the area of cyber security. Our goal was to develop an interactive training course that would impart key digital and physical security knowledge to employees in an engaging way.

Platform created for dynamic growth

Gamehill’s gamified platform was created for companies that emphasize long-term development and flexible learning support for their employees. Our mission is to provide a state-of-the-art training and development tool that not only engages participants, but also allows organizations to customize content to meet current needs.

A prime example is Totalizator Sportowy, which uses our platform in a variety of areas – initially for onboarding, then in compliance training, and also in innovation-related programs. This flexible approach allows Totalizator to adapt its content on an ongoing basis to changing challenges, making the Gamehill platform a valuable investment for the future.

Project approach

Implementation of the project began with a workshop with the Totalizator Sportowy team. This meeting was aimed at thoroughly understanding the client’s needs and discussing the key assumptions of the project. During the workshop:

We have standardized knowledge: We presented the operation of the gamification platform to ensure a consistent understanding of its functionality among all involved Totalizator Sportowy employees.
We developed the storyline: Together with the client, we created the story – we chose the world, the protagonist and the challenge, so that the whole game perfectly introduced the topic of cyber security and aroused the curiosity of the participants.
We defined the missions: We listened to the client’s expectations of the training content and advised on how to divide it into thematic blocks, making them into coherent “missions.” Each mission introduced participants to cyber security issues in a thoughtful and structured way, combining education with engaging gameplay.

Interactive training materials

We developed a comprehensive set of interactive materials, consisting of various formats that presented cyber security knowledge in an engaging way. In total, we prepared about 70 materials, including:

20 interactive “pills” of knowledge,
14 educational videos,
9 knowledge tests,
6 infographics,
5 quizzes,
2 puzzles,
5 password tasks,
1 simulation.

Each of these elements has been carefully designed to effectively convey key information and enable participants to actively participate in the learning process.

Skills acquired

Each achievement corresponded to a specific range of skills that employees acquired by completing tasks. Below are examples of achievements and related topics:

Master of security position: Information security rules, clean desk rule, consequences of not keeping order.
Instant Defender: Security at work, key data protection practices and email management.
Gaming parlor guard: Lounge security, employee identification, access instructions for protected zones
The vigilant angler: Recognizing phishing, reporting incidents, analyzing potential threats.
Safety champion: Basics of risk analysis, application of multi-factor authentication (MFA), principles of data protection.

These achievements allowed employees not only to gain knowledge, but also to exchange the points earned for completed tasks for attractive prizes, which further increased their motivation to actively participate.

Participant feedback

Participants rated the missions at an average of 4.8/5 points, and the materials at 4.9/5 points.

And here’s what they themselves said about the training:

Great , now I understand the issues of what a threat pishing is and I was not 100% aware of it Thanks!
Great game! It consolidates knowledge with the ability to test it, at the same time the tests practice the ability to read questions with understanding.
Great form of knowledge transfer. Extremely substantive, yet accessible to the user. The variety of tasks adds to the attractiveness, and the form of the game minimizes stress when performing tasks. The possibility of choosing rewards motivates the user. Congratulations to the entire team!
The introduction of a crime plot adds to the appeal. Very good idea.