Do you remember your first day in a new job? Emotions, expectations and maybe even fears? All that accompanies us at the start of a new professional chapter highlights the importance of an effective onboarding process. In a previous newsletter, I shared with you a tool that helps you calculate the costs and benefits of onboarding a new employee. I want to introduce you to a topic that is just as important – the Onboarding Quartet, the team of people responsible for effectively introducing a new person to a company.
Think of onboarding as a journey on which the new employee embarks with a team consisting of the Boss, the Supervisor, the HR representative and, of course, yourself - as the main protagonist of this adventure.
🎻 Each member of the Implementation Quartet plays an irreplaceable role in this process:
The New Employee is an active participant, ready to learn, adapt and share their fresh perspective.
The boss guides and supports, showing direction and integrating the new employee into the company’s culture and goals.
The supervisor (Buddy) acts as a mentor, facilitating the first steps, answering questions and dispelling doubts.
HR coordinates the whole process, ensuring that it is consistent and comprehensive, and that each member of the Quartet knows what to do.
There are essentially two approaches when introducing new employees: we can help them in their first stage by providing tools, support and direction, or we can ‘throw them in at the deep end’ and see if they can cope.
Both of these approaches carry risks. If a new employee is left on his or her own and ‘drowns’, not only does the company lose the time and money invested in recruitment, but the employee may also lose confidence and a good reputation with the employer.
On the other hand, if an employee manages to ‘save’ themselves, they may feel that the only person to whom they owe their successes is themselves, which may lead to a lack of commitment to further cooperation and development within the company.
🧑🎓 Effective onboarding requires more...
than simply handing a new employee a list of tasks to be completed. It is a process of building relationships, trust and commitment, which is only possible through collaboration and support at all levels of the organisation. The implementation quartet provides the foundation on which we can build the success of both the new employee and the company as a whole.
There are two ways to implement an employee: help him in his first stage of work or throw him in at the deep end. If he drowns, everyone loses: the company - time and money for recruitment, the employee - self-confidence and a good opinion of the employer. If he rescues himself, he will stay with the company, however... The only person he believes he should show gratitude to will be himself.